Synergy Dispatch is an innovative system designed to improve the productivity and cost-effectiveness of your P&D operations. Using computerized mapping, static or dynamic routing and mobile data terminals (MDTs), Synergy Dispatch can save from 7–25% of your total P&D costs!

With Synergy Dispatch, you can provide a higher level of customer service while saving time and money. With this management tool, you can eliminate missed pickups and deliveries, reduce personnel requirements, decrease clerical errors, increase the number of stops per hour, and decrease missed appointment time windows.

Using MDTs and WWAN technology (data over wireless phone networks), real-time proof of delivery can be provided, drivers are notified of new pickup calls, and stripping the pickup unit and the loading of linehaul trailers is expedited by having pickup data in advance.

Installing mobile hardware in each P&D unit and installing a new software system has to be expensive. What do I get in return for this expenditure and how long will this return take?

Good question. One of our current customers installed Synergy Dispatch and Cross Dock Tracking in one of their terminals. They had a fleet of 73 P&D trucks at this terminal, and a dock with 150+ doors. Here are just some of the savings:

• $340,000 per year in P&D costs
  
• $250,000 per year in office clerical expenses
  
• $500,000 per year on linehaul operations
  
• $30,000 per year by increasing biller throughput
  

Just these savings alone gave our customer a return on investment in well under a year. And that doesn’t even take into account such intangibles as improved customer service, greater capacity without increasing the fleet size, reduced OS&D, and the general increase in credibility that comes with employing technology that is generally expected by the public (remember UPS™ & FedEx®?)