Synergistic Systems--Routing, Dispatch, Cross Dock, Yard Management, RFID, Mobile Data, 3PL

Press Release Archive 2002
Sept. 25, 2002

Improve Route Planning with Synergy Pickup & Delivery Study

Due to its effectiveness in assessing and improving route planning, Synergistic Systems is now offering its Synergy Pickup and Delivery Study software commercially. Synergy Pickup and Delivery Study marries a combination of packages to create a powerful planning engine. With multiple geocoding databases that provide pinpoint location accuracy, a mapping component for visual route assessments, and data control that allows complete flexibility in route design preferences, Synergy Pickup and Delivery Study creates routes for optimum efficiency.

Used internally by Synergistic to assess clients' route planning for over a decade, the simulation model designs static routes based on statistical averages and probability using past freight bill history. Route efficiencies generally improved from 5% to 50% when regenerated through Synergy Pickup and Delivery Study software. Because the software uses dynamic routing, accounts for route overlap and route volumes, and considers all available historical data, the multiple plans it designs respond to fluctuating business levels.

"It's been such a valuable tool for us and our clients, we decided it was time to offer it commercially," says Synergistic Systems' President, Lee Wintrode. "Our clients always found comparing their route plans to those generated by our software an enlightening experience. Armed with plans based on their historical data, they can meet varying business levels they experience on a day-to-day basis. And, when substantial mitigating factors occur, such as the addition of a new client with significant service requirements, new plans can be generated to most effectively address the new dynamic."

Synergy Pickup and Delivery Study is available now. Contact one of our sales professionals at Synergistic Systems for a free demonstration.
June 26, 2002

CANCOM Tracking, Symbol Inc., and Synergistic Systems Join Forces to Provide a New Standard In Mobile Communications

Cancom Tracking, a Shaw Communications Company; Symbol Technologies Inc. (NYSE:SBL), a leader in handheld devices; and Synergistic Systems, a leader in providing integrated logistics software solutions; have partnered to deliver a new standard in mobile technology for Private Fleets LTL and P&D. The partnership offers fleets the ability to rapidly and intelligently integrate technology with their mobile units to reduce costs, increase efficiency and create a strong competitive advantage.

Cancom Tracking, Symbol Technologies Inc, and Synergistic Systems have successfully married adaptable software, rugged hardware and a complete ubiquitous satellite network for a complete end-to-end transportation solution. The integration will provide added value to Private Fleets, LTL and P&D organizations, and offer an open, flexible and extensible foundation that grows as business needs expand.

Our partnership solution provides improved communications, accurate real-time information, improved driver management, improved customer service, improved delivery routing, improved outbound and in-bound planning, improved cross dock management and improved yard/gate management. Carriers will be able to provide shippers with real-time information and status reports on pick-ups and deliveries, resulting in fewer missed pick-ups. Drivers will benefit from reduced paper work. Customer service representatives will use accurate, up-to-the-minute information, resulting in superior customer service.

According to Peter Bissonnette, President of Shaw Communications Inc., “The strategic focus on integrating wireless and handheld technologies with business functions takes fleet management beyond the realms of just seeing a dot on the map ? it allows an organization to capture accurate and reliable real-time information to dynamically make critical decisions to maximize their bottom line." He adds, “We are in an age where technology is continually evolving, and maintaining a competitive position is a constant challenge. With an integrated systems approach to fleet management, customers are able to incorporate the latest technologies to increase their competitive advantage and have a solution that is flexible, scaleable, and agile enough to withstand obsolescence.”

About Shaw Communications Inc.
Shaw Communications Inc. is a diversified Canadian communications company whose core business is providing broadband cable television, Internet and satellite services to approximately 2.9 million customers. Shaw also has significant interests in telecommunications, Internet infrastructure and interactive television companies. Shaw is traded on the Toronto and New York stock exchanges (Symbol: TSX - SJR.B, NYSE - SJR).

About Cancom Tracking
Cancom Tracking, a Shaw Communications company (TSX - SJR.B, NYSE ? SJR), provides tracking, two-way messaging, and integrated transportation and logistics solutions to the trucking industry. Cancom’s products and services provide significant competitive advantages to transportation companies requiring ongoing fleet coordination.

About Symbol Technologies, Inc.
Symbol Technologies, Inc., is a global leader in mobile data transaction systems, providing innovative customer solutions based on wireless local area networking for data and voice, application-specific mobile computing and bar code data capture. Symbol's wireless information appliances connect the physical world of people on the move, packages, paper and shipping pallets to information systems and the Internet. Today, some 10 million Symbol bar code scanners, mobile computers and wireless LANs are utilized worldwide in markets ranging from retailing to transportation and distribution logistics, manufacturing, parcel and postal delivery, government, healthcare and education. Symbol's systems and products are used to increase productivity from the factory floor to the retail store to the enterprise and out to the home. Information about Symbol is available at their website or by telephone at +1.631.738.2400 or +1.800.722.6234.

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June 26, 2002

Symbol and Synergistics "Deliver the Goods" In Real Time

Synergistic Systems and Symbol Technologies teamed recently for their "Delivering the Goods" IT Conference, held at Symbol's Toronto offices. IT professionals from the trucking, logistics and manufacturing arenas participated in the well-attended conference, which focused on integrated mobile solutions offering real-time information delivery and location tracking accuracy.

Featuring Synergistic's mobile software solutions deployed on Symbol's rugged handheld pc, "Delivering the Goods" demonstrated the power of wireless communication as an enabling technology for the industry. The group enjoyed the success stories and product demonstrations presented by two of Synergistic Systems' clients.

Transfreight's Bob Hilhorst says his company has improved customer service and retention using a proprietary P&D application developed by Synergistic. The integration of real-time communications technologies means Transfreight dispatchers are confident when tracking freight and notifying customers, and are ahead of the curve in contingency planning.

Realizing capital system costs in 3 to 12 months, and cost center specific costing and resource usage, were among the critical benefits Lawrence Frederick of TNT Logistics has enjoyed with Synergy Yard Management. In addition, TNT Logistics has noted productivity increases using less assets and resources.

Attendees were enthusiastic about the capabilities for receiving real-time driver statuses, tracking locations accurately with GPS technology, and monitoring truck movements and speeds which are available in Synergistic's technology. Discussion of the ability to control the gate, monitor trailer arrivals and departures, and monitor non-company trailers with optional RFID tags with Synergy Yard Management was similarly met. Backed by Symbol's mobile hardware and black box technologies, attendees were glad to see that the systems could withstand the rigors of the inherently rough day-to-day work environment.
February 10, 2002

AAA Cooper to Install Synergy Cross Dock at Atlanta Service Center

AAA Cooper has purchased Synergy Cross Dock from Synergistic Systems with plans to install the application at their Atlanta service center. Synergy Cross Dock tracks freight from unloading inbound to loading and closing outbound freight. Freight is routed to the proper load door automatically, virtually eliminating misloads, which can cost a carrier as much as 5% of their gross revenues. OS&D (over, short and damaged) incidents are recorded on the dock at discovery, increasing accountability. Automatic reweighs, triggered from a flag in the pro record, can increase revenue by 5-10%.

Since AAA Cooper is already running Synergy Dispatch at their Atlanta service center, data transfer to and from the host mainframe is simple to implement. As a result of the efficiencies realized from implementing Synergy Cross Dock, AAA Cooper expects to combine their City and Linehaul operations into one dock, eliminating shuttles between the separate docks and the overhead of maintaining two facilities. AAA Cooper will roll out Synergy Cross Dock to many of their other terminals after the successful pilot program in Atlanta.

AAA Cooper Transportation is a less-than-truckload freight carrier based in Dothan, Alabama with terminals throughout the Southeast and is rapidly expanding toward Texas and the Midwest.

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